Next Generation Customer Support & Issue Tracking Software

Trusted by

Why Adminitrac?

Automated notifications

adminitrac's issue tracking software is designed to automatically notify team members whenever there are updates or resolutions made to issues, making sure everyone is up-to-date and nothing gets missed. This feature helps teams to work more efficiently and reduces the risk of defects slipping through the cracks. With adminitrac's defect tracking software, you can rest assured that all issues are tracked and resolved promptly. Plus, with adminitrac's project management software, you can manage projects and collaborate with team members more effectively, increasing productivity and ensuring successful project completion. And, with adminitrac's customer relationship management (CRM) software, you can manage your customer interactions, track customer issues and feedback, and improve your overall customer experience. Lastly, with adminitrac's time tracking software, you can monitor and track your team's time usage and ensure timely and accurate billing.

Customisable workflows

With adminitrac's customisable workflows, users can streamline their project management and collaboration processes to achieve maximum efficiency. By creating custom workflows that align with their specific needs and requirements, teams can improve their productivity and streamline their daily tasks. adminitrac's workflow feature is designed to help businesses of all sizes optimise their project management processes and reduce the time and effort required to complete tasks. With our software, businesses can save time and resources while also increasing their overall efficiency and effectiveness.


adminitrac's co-branding feature is a powerful tool for businesses looking to strengthen their brand recognition. With this feature, users can easily customise the software with their own branding, providing a seamless and consistent user experience. Whether you're using adminitrac for issue tracking software, defect tracking software, project management software, customer relationship management (CRM) software, or time tracking software, the co-branding feature ensures that your brand is always front and centre, helping to build trust and credibility with customers and partners alike.

User-Friendly interface

adminitrac is a versatile issue tracking software that boasts an all new intuitive and user-friendly interface. This means that even novice users can navigate through its extensive features and functionalities with ease, without requiring technical expertise or training. With adminitrac, you can streamline your workflow and track defects and issues more efficiently, without worrying about a steep learning curve. Additionally, adminitrac is not just limited to issue tracking. It also serves as a powerful project management software that can help you manage your projects from start to finish, ensuring that you stay on top of deadlines and deliverables. With adminitrac's CRM software, you can keep track of your customer interactions and improve your customer relationships. Finally, its time tracking software lets you keep track of your billable hours, making it an all-in-one solution for all your business needs.


Easily track bugs, issues, and feature requests, and assign tasks to team members for quick resolution. This feature is ideal for various industries such as e-commerce stores collecting and managing customer feedback and complaints, healthcare organizations monitoring patient requests and medication errors, and construction firms overseeing projects with multiple contractors to track safety, quality, and scheduling requirements. adminitrac's issue tracking software is versatile and adaptable to meet the unique needs of any business, eliminating the need for clunky spreadsheets and allowing for streamlined project management.


Our project management software enables businesses in all industries to manage projects from start to finish, assigning tasks to team members and tracking progress against milestones and deadlines. For example, a construction company can use adminitrac to create a project for a new building construction and break it down into tasks such as pouring foundation, framing walls, installing plumbing, and electrical work. Each task can be assigned to the relevant team member and set deadlines. adminitrac allows you to set up milestones for each phase of the construction process, such as completing the framing or passing a city inspection. Added to this you can assign tasks to individuals for completion and keep track of departments in real-time. With real-time progress tracking, you can stay on top of the project and ensure everything is running smoothly. The communication feature enables you to share files and documents with team members, get feedback on issues, and communicate, streamlining you project management.

Managing project tasks and tracking issues was a real headache until we started using Adminitrac. This software has made issue tracking effortless, helping our projects stay on track. It's a game-changer for any project manager

Michael L.

Project Manager

Adminitrac has revolutionized how we handle IT support tickets. Its intuitive interface and robust features allow our team to efficiently track, prioritize, and resolve issues. It's become an indispensable tool for our IT department.

Sam K.

IT Manager

Adminitrac has significantly improved our quality assurance process. We can easily document, assign, and monitor issues throughout the testing phase. It's a crucial tool for ensuring our software meets the highest quality standards.

Nancy B.

Quality Assurance Lead

A Brief Introduction.

Frequently Asked Questions

How does Adminitrac work?

Adminitrac is a powerful project management software designed to streamline your team's workflow and improve collaboration. With adminitrac, you can create projects and issues, assign tasks to team members, and track progress in real-time. adminitrac offers a range of features, including time tracking, user permissions, custom fields, and integrations with popular alternative tools. By centralising your team's work in one place, adminitrac can help you improve communication, boost productivity, and achieve your project goals faster.

Who can use Adminitrac?

Adminitrac can be used by a wide range of businesses and organisations, including but not limited to manufacturing companies, engineering firms, healthcare facilities, education institutions, online retailers, marketing agencies, finance companies, and construction companies. Essentially, any organisation that needs to manage projects, tasks, and workflows can benefit from using adminitrac.

What intergrates with Adminitrac?

Adminitrac integrates with a wide range of tools and services, including popular project management and productivity tools like Jira, Trello, and Asana, as well as communication and collaboration tools like Slack, Microsoft Teams, and Google Drive. It also integrates with accounting and financial tools like QuickBooks and Xero and supports integration with custom applications through its API. This allows users to easily access and work with data from other systems directly within Adminitrac, streamlining their workflows and improving their overall efficiency..

What customer support does Adminitrac offer?

Adminitrac offers various customer support options to its users. Users can access the Adminitrack Help Centre, which contains a comprehensive knowledge base, FAQs, and user guides. Additionally, users can submit a support ticket through the adminitrac website or contact the support team via email. For enterprise customers adminitrac also provides phone support during business hours and a dedicated account manager for personalised support.

Can I change my pricing plan at any time?

Yes, you can change your pricing plan at any time, either by upgrading or downgrading your plan. Changes will take effect at the start of your next billing cycle.

What if I exceed the number of users my plan supports?

As your user count grows, your plan will be automatically upgraded to accommodate your needs. If you anticipate requiring more users than your current plan allows, you can upgrade your plan directly through the portal

What happens if I have a billing or payment issue?

If you encounter a billing or payment issue, adminitrac offers customer support to help you resolve any issues. You can reach out to their support team through their website or email to get assistance with any billing or payment related issues

What if I want to cancel a few months down the line?

No problem. The contract is flexible and can be cancelled at any time. Simply log in to your account and navigate to the billing section to cancel your subscription. Keep in mind that if you cancel in the middle of a billing cycle, you will not receive a refund for the remaining time in that cycle. After cancellation, you will still be able to access your data until the end of your current billing cycle, at which point your account will be permanently deleted.

What if I pay the 6 or 12 month contract then want to cancel before my term ends?

No problem! We only ask that you give us 30 days’ notice when cancelling a 6 or 12 month payment plan. The rest, we’ll refund you no trouble at all!